Privacy policy

Privacy Policy

Last Updated: July 2026

At Voluptix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Name
Email address
Shipping address
Billing address
Phone number (if provided)
Payment information (processed securely by our payment providers)
Order history
IP address
Browser and device information
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate about your orders
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails if you have chosen to receive them

3. Payment Information

Payments are processed securely through trusted third-party payment providers.

Voluptix does not store your full payment card information.

4. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Marketing service providers

We do not sell your personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we take reasonable steps to safeguard your data.

7. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing
Request a copy of your data where applicable

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Voluptix is intended only for individuals who are at least 18 years old, or the legal age required to purchase adult products in their jurisdiction.

We do not knowingly collect personal information from minors.